Even with world class engineers and quality control in place Toyota seems to failed in this area – it might be an overlooked factor which not only had caused Toyota billions of dollars down the drain but also its world class reputation.  No need to read “The Toyota Way’.  Anyway it’s up to you to judge.

Toyota to replace gas pedals on 4 million vehicles

WASHINGTON (AP): Toyota plans to replace the gas pedals on 4 million vehicles in the United States because the pedals can get stuck in the floor mats and cause sudden acceleration, a flaw that led to the sixth-largest recall ever in the U.S.

The repairs are a critical step to restoring the reputation of the world’s biggest automaker, which suffered a blow when the recall was announced in September after years of making safe, reliable cars and trucks.

Read more from thestar.com.my